Posted by Paul A Brierley at 18:37 on 2010 Apr 18
Hi Roger,I hope I can help you here.I have never heard or had this problem with my SS2K. So this is speculative.Have you tried SS2K with any other software than Meagastar? If you can , try using Sky Map lite or pro if you have it. Then, if everything is OK. You’ll know that it’s Megastar causing this fault.Another option to try; upgrade your Ascom driver to the latest one. Or try connecting SS2K before powering up your computer!Then let the computer find the device.The only other cause is a faulty cable. And if it is. Speak to Astronomiser.HTH