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4 March 2021 at 12:30 pm #583914
To home in on the source of the problem I would check the following
Is the camera installed correctly ? As Tim said, check the Device Manager the camera should be listed under USB somewhere and should report that it is working properly. If not try reinstalling the driver
Once it is installed correctly, try the ATIK capture software. If it is working there then the problem lies with MAXIM DL somewhere.