› Forums › Computing › The SkyX issue › User files
15 October 2020 at 5:57 pm
#583245
![](https://britastro.org/wp-content/uploads/2019/12/picture-5132-1575710618-80x80.png)
Participant
Did you remove the user files? It is probably a configuration error. Normally in Documents Software Bisque TheSkyX Professional Edition. Try Renaming the file and installing again. I assume you have not kept up your subscription.
Regards Andrew