Problems accessing member areas of the website

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #611861
    Andy Wilson
    Keymaster

    We are aware that some members are experiencing problems accessing the member areas of the website, such as the PDF copy of the Journal. Our website team are investigating and will resolve the problem as quickly as possible.
    Kind regards,
    Andy Wilson
    BAA Systems Administrator

    #611862
    Nick James
    Participant

    And I see that you are now a victim of the very formal, full name problem reported elsewhere!

    #611863
    Maxim Usatov
    Participant

    By the way, for some reason the BAA site keeps logging me out – I have to log in every day and grant permissions to be able to post. Quite inconvenient. Sorry if this is irrelevant to the member areas problem.

    Max

    #611869
    Andy Wilson
    Keymaster

    Hi Max,
    Yes, that is different website behaviour that has previously been raised. In theory it makes the site more secure, but we probably don’t need that level of security for the BAA website. It is a change that might be implemented in a future release.
    Andy

    #611870
    Andy Wilson
    Keymaster

    We believe the problem experienced yesterday afternoon and evening have been resolved. There are follow up changes we need to make in the next day or two. We will do testing and looking out for any unusual website behaviour.
    Andy

    #611872
    Andy Wilson
    Keymaster

    The full changes have now been implemented. Our tests indicate all is working as it should.
    If you experience problems with your login then you can use the Contact the Web Team form even if your login is not working correctly.
    https://britastro.org/contact-the-web-team
    Our apologies to anyone who experienced problems yesterday.
    Andy

    #611879
    Alan Thomas
    Participant

    Well done, Andy!
    Alan

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